Terms of Use

Welcome to Rukny, the premier platform facilitating seamless connections between users and a diverse range of co-working spaces, meeting rooms, and private offices. These comprehensive Terms of Use outline the rights and responsibilities of users when accessing and utilizing the services offered by Rukny through its platform or website rukny.space. By engaging with the platform, users acknowledge and agree to adhere to the stipulations presented herein.

Acceptance of Terms

Utilization of the Rukny platform, including its website rukny.space, implies the user's explicit acceptance of Terms of Use. If users disagree with any provision contained within these terms, they are advised to refrain from accessing or using the Rukny platform.

Modification of Terms

Rukny reserves the right to modify or update these Terms of Use at its discretion. Users are encouraged to periodically review the terms for any amendments. Continued use of the Rukny platform, after modifications have been made, constitutes acceptance of the revised terms.

Platform Services

Rukny, operating solely as a marketing solution, connects users with third-party providers offering co-working spaces, meeting rooms, and private offices. Users acknowledge that Rukny does not own, manage, or control the properties listed on the platform and is not accountable for their availability, condition, or quality.

User Responsibilities

Users are responsible for verifying the accuracy, suitability, and relevance of co-working spaces, meeting rooms, and private offices offered by third-party providers. Accurate provision of user information, including personal details and booking requirements, is essential, and Rukny disclaims liability for errors arising from inaccurate user-provided information.

Booking and Payments

Users may book co-working spaces, meeting rooms, and private offices through the Rukny platform. Payments for bookings are processed securely through the platform, and users must comply with the payment terms specified during the booking process. All payments for services must be made in advance through the available payment methods. Rukny reserves the right to specify payment terms, including the amount, currency, and acceptable payment methods, for each booking. Failure to comply with the specified payment terms may result in the cancellation or suspension of the booking by Rukny. Users are responsible for ensuring that all payment information provided is accurate and up-to-date. Rukny disclaims liability for any issues arising from inaccurate payment information provided by users. All added funds to the wallet balance by the user are deemed non-refundable, with any exceptions subject to the discretion of Rukny.

Technical Errors

Rukny acknowledges the possibility of technical errors that may affect the platform or services provided. In the event of any technical error, Rukny reserves the right to cancel any operations or procedures taken based on this error. In the event of a technical error that results in the cancellation of an operation or procedure, the user is not entitled to claim the provision of the canceled service.

Cancellation and Refunds

All bookings made through the Rukny platform are non-refundable by default unless explicitly stated otherwise by Rukny. Users acknowledge that refunds are at the discretion of Rukny and are not automatically guaranteed. In cases where Rukny determines that a refund is warranted, users should follow the specified procedure for refund requests. Rukny will communicate with relevant third-party providers to process approved refunds. Rukny reserves the right to make exceptions to the non-refundable policy in certain circumstances, and such decisions will be communicated to users promptly. Refunds for timeouts or rejections by the service provider will be promptly credited to the user's in-app wallet, with the option to return to the original payment method within 3-5 business days.

Liability and Indemnity

Rukny disclaims liability for any issues arising from the use of co-working spaces, meeting rooms, or private offices, including but not limited to property condition, service quality, or safety. Users agree to indemnify Rukny for any claims, losses, or damages arising from their use of the platform.

Data Protection

User data handling adheres to applicable data protection regulations. Rukny may share necessary information with third-party providers to facilitate bookings while maintaining the confidentiality and privacy of user data.

Intellectual Property Rights

All intellectual property rights pertaining to the Rukny platform and rukny.space are owned by Rukny and are protected by law. Users may not reproduce, modify, or distribute any materials from the platform without explicit permission.

Termination of Access

Termination by Rukny may occur for any reason deemed appropriate by Rukny, without providing explicit justification to the user. In cases of termination by Rukny, users will be promptly notified through the contact information associated with their account. Users acknowledge that Rukny is not liable for any potential consequences or damages resulting from the termination of access.

Governing Law and Dispute Resolution

These Terms of Use are governed by the laws of Saudi Arabia. Disputes related to the use of the Rukny platform shall be resolved through arbitration, with exceptions for injunctive relief.